Refund policy
StaticLoom Supply β Refund Policy
We want every piece from StaticLoom Supply to hit different β literally and figuratively. If something's off, we've got you.
We'll issue a refund for:
- Wrong item shipped
- Damaged or defective gear
The fine print:
Refund requests need to come in within 30 days of your purchase date β after that, we can't process them, so don't let it collect dust in the back of your closet.
How to request one:
Hit us up at Staticloomsupply@outlook.com with your order number and a quick rundown of what went wrong. We'll take it from there.
Heads up:
This policy might get a refresh from time to time β no notice needed. Want the latest version? Just email Staticloomsupply@outlook.com and we'll fill you in.
Keep it fresh:
Vintage-inspired doesn't mean fragile. Follow the washing and care instructions that came with your order to keep your gear looking (and feeling) like it just came off the rack.