Refund policy

StaticLoom Supply β€” Refund Policy

We want every piece from StaticLoom Supply to hit different β€” literally and figuratively. If something's off, we've got you.

We'll issue a refund for:

  • Wrong item shipped
  • Damaged or defective gear

The fine print:
Refund requests need to come in within 30 days of your purchase date β€” after that, we can't process them, so don't let it collect dust in the back of your closet.

How to request one:
Hit us up at Staticloomsupply@outlook.com with your order number and a quick rundown of what went wrong. We'll take it from there.

Heads up:
This policy might get a refresh from time to time β€” no notice needed. Want the latest version? Just email Staticloomsupply@outlook.com and we'll fill you in.

Keep it fresh:
Vintage-inspired doesn't mean fragile. Follow the washing and care instructions that came with your order to keep your gear looking (and feeling) like it just came off the rack.